A straightforward CRM for busy trade businesses
Keep Every Enquiry, Customer and Follow Up in One Place
Get 10Hub for £50 per month and receive weekly social media posting at no extra cost for your first three months.
A Straightforward CRM For Busy Trade Businesses
Keep Every Enquiry, Customer and Follow Up in One Place
Free Set Up & Your First Three Months Free
Get your 10Hub setup and first three months free, including one social media post each week across up to four agreed platforms. After the free period, 10Hub is £50 per month.
A straightforward CRM for busy trade businesses
Keep Every Enquiry, Customer and Follow Up in One Place
Get 10Hub for £50 per month and receive weekly social media posting at no extra cost for your first three months.
When customer information is everywhere
Important Enquiries Can Be Easily Missed
Managing customers across different phones, inboxes and spreadsheets makes consistent follow up difficult.
Enquiries can arrive through phone calls, emails, social media, WhatsApp and website forms. When that information is stored in different places, quotations can go cold, follow ups can be forgotten and potential work can be lost.
When customer information is everywhere
Important Enquiries Can Be Easily Missed
Managing customers across different phones, inboxes and spreadsheets makes consistent follow up difficult.
Enquiries can arrive through phone calls, emails, social media, WhatsApp and website forms. When that information is stored in different places, quotations can go cold, follow ups can be forgotten and potential work can be lost.
One clear system for your trade business
Bring Your Enquiries and Customers Together
Use 10Hub to organise customer information, potential jobs and follow up activity in one place, with free setup and no monthly charge for your first three months.
10Hub gives you a clear view of every enquiry, customer and sales opportunity. You can see who needs a response, what has already been discussed and what should happen next without relying on separate spreadsheets, notebooks or someone’s memory.
Your setup and first three months are completely free. You will also receive one social media post each week across up to four agreed platforms during the free period. After three months, 10Hub is £50 per month.
One clear system for your trade business
Bring Your Enquiries and Customers Together
Use 10Hub to organise customer information, potential jobs and follow up activity in one place.
10Hub gives you a clear view of every enquiry, customer and sales opportunity. You can see who needs a response, what has already been discussed and what should happen next without relying on separate spreadsheets, notebooks or someone’s memory.
A CRM configured around your trade business
Keep Your Customers and Potential Jobs Organised
Manage enquiries, customer records, communication and sales opportunities from one clear system.
10Hub is a straightforward customer relationship management system provided and supported by NOVA10. It helps you keep customer information together, respond more consistently and make sure every genuine opportunity has a clear next action.
Keep Enquiries & Customers Together
Manage enquiries, contact details, requirements, notes and previous communication in one organised customer record.
Know What Needs Following Up
Record tasks and next actions so you can see which customers, quotations and opportunities still need attention.
Track Every
Potential
Job
Use a clear sales pipeline to see which enquiries are new, quoted, won or no longer progressing.
Build a
Database for Future Work
Keep previous and potential customers organised for future follow ups, repeat business and marketing activity.
A CRM configured around your trade business
Keep Your Customers and Potential Jobs Organised
Manage enquiries, customer records, communication and sales opportunities from one clear system.
10Hub is a straightforward customer relationship management system provided and supported by NOVA10. It helps you keep customer information together, respond more consistently and make sure every genuine opportunity has a clear next action.
Keep Enquiries & Customers Together
Manage enquiries, contact details, requirements, notes and previous communication in one organised customer record.
Know What Needs Following Up
Record tasks and next actions so you can see which customers, quotations and opportunities still need attention.
Track Every
Potential
Job
Use a clear sales pipeline to see which enquiries are new, quoted, won or no longer progressing.
Build a
Database for Future Work
Keep previous and potential customers organised for future follow ups, repeat business and marketing activity.
Setup and your first three months free
Start Using 10Hub in Your Business
Get your own CRM account, configured around the way your business works, with no setup fee and no monthly charge for your first three months.
NOVA10 will set up 10Hub around your business and help you put the right foundations in place. You can start managing contacts, enquiries, quotations and follow ups without having to build the system yourself. Your setup and first three months are free. From month four, your 10Hub subscription is £50 per month.
Your 10Hub Package Includes:
Your own 10Hub CRM account
Initial setup configured around your business
Contact and customer management
Enquiry and opportunity tracking
Follow up tasks and next actions
Lead source tracking
Connected website or landing page enquiries added directly to the CRM
Practical support from NOVA10
Setup and first three months: Free
10Hub from month four: £50 per month
Setup and your first three months free
Start Using 10Hub in Your Business
Get your own CRM account, configured around the way your business works, with no setup fee and no monthly charge for your first three months.
NOVA10 will set up 10Hub around your business and help you put the right foundations in place. You can start managing contacts, enquiries, quotations and follow ups without having to build the system yourself. Your setup and first three months are free. From month four, your 10Hub subscription is £50 per month.
Your 10Hub Package Includes:
Your own 10Hub CRM account
Initial setup configured around your business
Contact and customer management
Enquiry and opportunity tracking
Follow up tasks and next actions
Lead source tracking
Connected website or landing page enquiries added directly to the CRM
Practical support from NOVA10
Setup and first three months: Free
10Hub from month four: £50 per month
Included throughout your free three month period
Keep Your Business Visible While You Get Organised
Receive one social media post every week across up to four agreed platforms during your first three months.
NOVA10 will plan, create and publish content based on your services, locations, target customers and the type of work you want to attract. One post will be published each week across up to four agreed platforms, which may include Facebook, Instagram, LinkedIn and Google Business Profile.
This is included throughout your free three month period. After three months, social media posting will end unless you choose to continue it as a separate paid service. Your 10Hub subscription will then begin at £50 per month.
Included throughout your free three month period
Keep Your Business Visible While You Get Organised
Receive one social media post every week across up to four agreed platforms during your first three months.
NOVA10 will plan, create and publish content based on your services, locations, target customers and the type of work you want to attract. One post will be published each week across up to four agreed platforms, which may include Facebook, Instagram, LinkedIn and Google Business Profile.
This is included throughout your free three month period. After three months, social media posting will end unless you choose to continue it as a separate paid service. Your 10Hub subscription will then begin at £50 per month.
We configure the system for you
Getting Started with 10Hub Is Straightforward
Tell us how your business works and NOVA10 will prepare your account around your enquiry process.
You do not need previous CRM experience or the time to set everything up yourself. We will help you create a practical system that makes it easier to manage customer information and see what needs to happen next.
Tell Us
About Your Business
Complete the short form and explain how you currently manage enquiries, customers and follow ups.
We Configure Your 10Hub Account
NOVA10 sets up your CRM around your services, customer journey and current way of working.
Start Managing Everything in One Place
Use 10Hub to organise contacts, enquiries, opportunities, notes and next actions from one central system.
Receive Your Weekly Social Media Posts
For your first three months, NOVA10 creates and publishes one post each week across your agreed platforms at no extra cost.
We configure the system for you
Getting Started with 10Hub Is Straightforward
Tell us how your business works and NOVA10 will prepare your account around your enquiry process.
You do not need previous CRM experience or the time to set everything up yourself. We will help you create a practical system that makes it easier to manage customer information and see what needs to happen next.
Tell Us
About Your Business
Complete the short form and explain how you currently manage enquiries, customers and follow ups.
We Configure Your 10Hub Account
NOVA10 sets up your CRM around your services, customer journey and current way of working.
Start Managing Everything in One Place
Use 10Hub to organise contacts, enquiries, opportunities, notes and next actions from one central system.
Receive Your Weekly Social Media Posts
For your first three months, NOVA10 creates and publishes one post each week across your agreed platforms at no extra cost.
Made for local service providers
Built for Busy Trade Businesses
A straightforward CRM for businesses that need a clearer way to manage customers and potential work.
10Hub is designed for busy trade businesses and local service providers that need a clearer, more organised way to manage enquiries, customers, potential work and follow up activity.
10Hub could be suitable for your business if:
Enquiries arrive through several different channels
Customer information is stored in different places
Follow ups depend on someone remembering what to do
Quotations are not always followed up consistently
Your current system is too complicated
You do not have an internal administration team
Made for local service providers
Built for Busy Trade Businesses
A straightforward CRM for businesses that need a clearer way to manage customers and potential work.
10Hub is designed for busy trade businesses and local service providers that need a clearer, more organised way to manage enquiries, customers, potential work and follow up activity.
10Hub could be suitable for your business if:
Enquiries arrive through several different channels
Customer information is stored in different places
Follow ups depend on someone remembering what to do
Quotations are not always followed up consistently
Your current system is too complicated
You do not have an internal administration team
When customer information is everywhere
Important Enquiries Can Be Easily Missed
Managing customers across different phones, inboxes and spreadsheets makes consistent follow up difficult.
Enquiries can arrive through phone calls, emails, social media, WhatsApp and website forms. When that information is stored in different places, quotations can go cold, follow ups can be forgotten and potential work can be lost.
Add more support when you need it
A System That Can Grow with Your Business
Start with the essential CRM tools and add more 10Hub features or NOVA10 services as your requirements develop.
Your initial 10Hub setup focuses on customer records, enquiry management, sales opportunities and follow up activity. As your business develops, you can add further 10Hub features and practical marketing support from NOVA10.
Calendar and booking management
New enquiry notifications and automatic acknowledgements
Appointment confirmations, reminders and follow ups
Missed call text responses and call tracking
Business phone numbers, call routing and call recording
Two way email, SMS and WhatsApp communication
Shared conversations inbox and website live chat
Review requests and online reputation management
Websites, landing pages, forms, surveys and chat widgets
Email and SMS marketing campaigns
Previous customer, repeat business and reactivation campaigns
Multi platform, multi campaign Social media Planning and publishing
Reporting, lead attribution and campaign performance tracking
Additional NOVA10 Services
Marketing strategy and campaign planning
Lead generation campaigns
Social media content creation and management
Email marketing campaigns
Website and landing page design
Google Business Profile support and local visibility
Search engine optimisation and website content
Paid advertising campaign support
Content writing, campaign graphics and promotional materials
Customer database and previous customer campaigns
CRM, sales process and business automation consultancy
Practical training, ongoing account support and campaign reporting
These additional features and services are not included in the £50 monthly 10Hub package unless specifically agreed. They can be priced and added separately based on what your business needs.
Add more support when you need it
A System That Can Grow with Your Business
Start with the essential CRM tools and add more 10Hub features or NOVA10 services as your requirements develop.
Your initial 10Hub setup focuses on customer records, enquiry management, sales opportunities and follow up activity. As your business develops, you can add further 10Hub features and practical marketing support from NOVA10.
Calendar and booking management
New enquiry notifications and automatic acknowledgements
Appointment confirmations, reminders and follow ups
Missed call text responses and call tracking
Business phone numbers, call routing and call recording
Two way email, SMS and WhatsApp communication
Shared conversations inbox and website live chat
Review requests and online reputation management
Websites, landing pages, forms, surveys and chat widgets
Email and SMS marketing campaigns
Previous customer, repeat business and reactivation campaigns
Multi platform, multi campaign Social media Planning and publishing
Reporting, lead attribution and campaign performance tracking
Additional NOVA10 Services
Marketing strategy and campaign planning
Lead generation campaigns
Social media content creation and management
Email marketing campaigns
Website and landing page design
Google Business Profile support and local visibility
Search engine optimisation and website content
Paid advertising campaign support
Content writing, campaign graphics and promotional materials
Customer database and previous customer campaigns
CRM, sales process and business automation consultancy
Practical training, ongoing account support and campaign reporting
These additional features and services are not included in the £50 monthly 10Hub package unless specifically agreed. They can be priced and added separately based on what your business needs.
Software backed by practical support
We Help You Set Up and Use 10Hub
You receive more than access to the software, you receive a system configured around your business.
NOVA10 works with small businesses that need a more organised approach to customer management and marketing. We will configure the initial 10Hub setup and help you understand how to use it as part of your everyday enquiry and follow-up process.
The aim is to help you:
Manage enquiries more clearly
Follow up more consistently
Keep customer information organised
Understand where opportunities come from
Build a useful database for future business
10Hub has made a real difference to how we manage our enquiries. Everything is now kept together in one place, so we can clearly see who has contacted us, what stage each enquiry has reached and who needs following up. It has helped us stay organised, respond more consistently and ensure potential jobs do not get forgotten.
Keeping track of surveys, appointments and roofing jobs used to take a lot of time. Since introducing 10Hub, our team can use shared calendars to see what is booked, where we need to be and what needs following up. It has made planning our workload much easier and helped ensure that appointments and potential jobs are not missed.
NOVA10 was introduced to us through a friend and what impressed me from the start was their professionalism and creativity. From the initial consultation to final approval, Mike and Sian have brought new ideas to help our business grow. Communication has been great throughout the process, which has made everything very stress-free. They were very responsive to feedback and quick to make adjustments where needed. We look forward to working with Nova10 in the future and would highly recommended. 5 star!
Bring your customer information together
Start Organising Your Enquiries and Follow Ups
Get your 10Hub CRM setup and first three months free, with your paid subscription beginning in month four at £50 per month.
Sign up now and receive one social media post every week during your free first three months. Posts will be published across up to four agreed platforms, which may include Facebook, Instagram, LinkedIn and Google Business Profile.
Setup and first three months: Free
10Hub from month four: £50 per month
Complete the form below and a member of NOVA10 will contact you to discuss your business and the next steps.
Bring your customer information together
Start Organising Your Enquiries and Follow Ups
Get your 10Hub CRM setup and first three months free, with your paid subscription beginning in month four at £50 per month.
Sign up now and receive one social media post every week during your free first three months. Posts will be published across up to four agreed platforms, which may include Facebook, Instagram, LinkedIn and Google Business Profile.
Setup and first three months: Free
10Hub from month four: £50 per month
Complete the form below and a member of NOVA10 will contact you to discuss your business and the next steps.
Take the first step
Tell Us About Your Business
Complete the short form to find out how 10Hub could help you manage your customers, enquiries and follow ups.
Tell us a little about your business and how you currently manage potential work. A member of NOVA10 will contact you to discuss your requirements, explain the free setup and three month introductory period, and outline the £50 monthly package that begins from month four.
01932 567 747
www.nova10.co.uk
Take the first step
Tell Us About Your Business
Complete the short form to find out how 10Hub could help you manage your customers, enquiries and follow ups.
Tell us a little about your business and how you currently manage potential work. A member of NOVA10 will contact you to discuss your requirements, explain the free setup and three month introductory period, and outline the £50 monthly package that begins from month four.
01932 567 747
www.nova10.co.uk
Frequently Asked Questions
Everything you need to know
Find out what is included, how the setup works and whether 10Hub is right for your business.
NOVA10 works with small businesses that need a more organised approach to customer management and marketing. We will configure the initial 10Hub setup and help you understand how to use it as part of your everyday enquiry and follow-up process.
What is a CRM?
A CRM is a system used to organise customer details, enquiries, communication and sales opportunities.
It gives you one place to see who has contacted your business, what they need and what should happen next.
Is 10Hub suitable for a small trade business?
Yes. 10Hub is suitable for sole traders and trade companies with several members of staff.
What is included in the free introductory offer?
Your initial 10Hub setup and first three months are free. This includes your CRM account, customer and contact management, enquiry and opportunity tracking, follow up tasks, lead source tracking and practical support from NOVA10.
What happens after the first three months?
From month four, your standard 10Hub package is £50 per month. It includes your CRM account, contact and customer management, enquiry and opportunity tracking, follow up tasks and next actions, lead source tracking, connected website or landing page enquiries and practical support from NOVA10.
Is social media posting included?
Weekly social media posting is included as an introductory extra at no additional cost for your first three months. NOVA10 will create one post each week and publish it across up to four agreed platforms.
After three months, this extra will end unless you choose to continue it as a separate paid service. Your 10Hub CRM remains £50 per month.
Will NOVA10 set up the CRM?
Yes. We will configure the initial account around your business, services and enquiry process.
Can website enquiries be added to 10Hub?
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.
Can I add my existing customers?
Yes. Existing customer information can be added, depending on the format and quality of the data available.
Can I see where an enquiry came from?
Where tracking has been configured, 10Hub can record whether an enquiry came from your website, social media, email, a landing page or another source.
Do I need to write the social media posts myself?
No. During the introductory three-month period, NOVA10 will create the content using the information, photographs and business details you provide.
Can 10Hub manage bookings and customer reviews?
10Hub can support calendars, bookings, reminders, review requests and customer follow up. These are additional services and can be discussed separately.
